| 09.00 | Registration opens |
| 09.20 | Welcome and plan for the day |
| 09.30 | Introduction to Circles of Influence
Who can help you make changes to improve life for your patient and you Dr Hilary Cass, OBE, Co-chair, CoLab Partnership |
| 09.45 | Toolkit Essentials The aim of this section is to provide tools for professionals to use in improving their service Managing – and pre-empting – conflict Dr Esse Menson, former Consultant Paediatrician and Mediator, trainer and conflict coach, The Medical Mediation Foundation What families need from professionals and their communications with them Rachel Wright, Founder and Director, Born at the Right Time Dr Lisa Kauffmann, Co-chair, CoLab Partnership and Chair, Together for Short Lives How to demonstrate change through QI methodology Dr Bethan Page, Post-doctoral Research Associate, University of Oxford |
| 11.15 | Coffee Break |
| 11.45 | Small things that make a big difference (interactive plenary) Delegates will hear from professionals and families about small changes that have made a difference, or small things that could make a real difference. There will be opportunity for discussion with the audience, and questions and delegate experience will be encouraged. Steph Nimmo, author of "Was this in the Plan?" and "Goodbye Daisy" in conversation with Dr Hannah Nicholson Sarah Land, co-founder of Peeps in conversation with Dr Nicola Bartrum |
| 12.45 | Lunch |
| 13.45 | Making a difference - what, why, and how it is better? (breakout groups) Delegates will break into small groups and develop ideas that could make a difference in their workplace. The groups will be as mixed as possible, facilitated, with a family member in each group if possible. |
| 14.25 | Impact on families Prof Lorna Fraser, Professor of Palliative Care & Child Health, Kings College London |
| 14.55 | Tea Break |
| 15.15 | Your top 3 actions going forward (breakout groups) This session gives delegates the opportunity to consider one or more changes that they will make in their service, how they will go about it, and how they will evaluate its impact. Groups will be focused around potential changes. |
| 15.55 | Closing Comments |
| 16.05 | Close of Conference |
Throughout the day, CoLab exec members will collect examples of effective change, and of barriers to change, from delegates. These will be shared after the conference, and also used to develop the toolkit.